Frequently Asked Questions
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We replace items only if they are defective or damaged. If you need an exchange, please contact us at xxxxx
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If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery so we can resolve the issue as quickly as possible.
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We accept returns within 30 days of delivery for unused items in their original condition.
To start a return, contact us at info@xxx.com with your order number and the reason for your return.
Approved refunds are issued to your original payment method within 5–10 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the item is defective or we made an error.
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Yes. If your item arrives damaged or defective, we will replace it. Please contact us within 7 days of delivery so we can assist you.